Support

Getting help

Support comes from the people who build the software. Email us and tell us which product you are using.

Email support

  • Xperios

    Help is built into Xperios, and the Xperios site has system requirements, downloads and training. For anything else, email us with your organisation’s name.

    Xperios site →

  • Prospario

    Help is available inside Prospario. Email us if you are stuck.

    Prospario site →

  • Cognario

    Help is available inside Cognario. Email us if you are stuck.

    Cognario site →

  • Vestarios

    Help is available inside Vestarios. Email us if you are stuck.

    Vestarios site →

Paritor Credits and payments

Questions about a purchase, a receipt or a refund: reply to your Paddle receipt, or email us with the receipt number. See the Refund Policy.

Security and data protection

To report a security issue or make a data protection request, email info@paritor.co.uk. See also Data Hosting and Compliance.