By Simon Dutton, Founder and CEO of Paritor Customer experience has transformed business practice and elevated consumers’ expectations in recent years. The modern consumer, empowered by new technologies, demands more than value-for-money products: they expect fast digital interactions with companies as well as personalised service …

Simon Dutton, Founder and CEO of Paritor The steady decline of music education at GCSE and A-level in the UK has been brought into the spotlight recently, with reports that uptake in GCSE music has dropped by 23% over the past eight years and that …